Website HID Global
If you have excellent listening, speaking and writing skills then this might be the job for you. HID Global is offering new opportunities for the role of Implementation Project Manager 5673. The new positions are open at their Palm Beach Gardens, FL centre.
Job: Implementation Project Manager 5673
Company: HID Global
Location: Palm Beach Gardens, FL
Essential Duties and Responsibilities:
Manage all aspects of installations for multiple receiving agencies
Build and maintain trusted relationships with customers and receiving agencies with high levels of satisfaction
Act as liaison between customers and receiving agencies; responsible for becoming subject matter expert (SME) for each receiving agency in assigned territory
Manage day-to-day operational aspects of a project and scope between internal resources and customer
Interface with Sales, Software, Customer Care, and Integration teams through approved channels providing valuable feedback leading to product and process improvement
Schedule installations by confirming customers technical readiness and availability
Ensure agency-specific technical work instructions and project documents are complete, current, and stored appropriately
Required Knowledge / Experience:
BA or BS desired, or equivalent experience
Must have 5 – 8 years general work experience with 3 – 5 years in technical project management, system installations, or Level 2 Help Desk support
Working knowledge of project management principles and ability to apply them to deliver products and services to new and existing customers
General technical knowledge/skills related to support of PC hardware, software, and networks
Project management certificate from accredited institution required or attainable
In addition, successful candidates will have the following profile:
Attentive to details
Strong verbal and written communications skills essential.
Strong organization and prioritization skills are essential.
Able to handle multiple tasks in an environment where priorities change quickly
Strong customer service attitude
Able to understand and apply technical concepts to multiple customer solutions
Must have a positive attitude
Proficiency in MS Office Products (Word, Excel, PowerPoint)
Ability to communicate effectively, in the English language verbally and in writing.
Must be legally eligible to work in the United States.
Up to 25% travel and fieldwork including international travel, therefore employee must possess or can acquire a valid Passport.
Compliance to all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems
This position is based in Palm Beach Garden, FL. No relocation is available for this position. No phone calls or agencies please. If interested, please submit your resume by clicking on the ‘Apply button’ on the HIDGlobal.com career page.
HID Global is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran.
If you have a disability, which limits your ability to apply online, please contact us at [email protected] to submit your expression of interest in a position with our Company.